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DFX研发创新系列
供应链管理系列
卓越质量系列
超级领导力
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变革管理 ChangeMan
王红斌
李家伦
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  课程体系 / 卓越质量系列
  8D方法(1天)
8D

目标学员
本课程针对制造工程师、质量工程师、工艺工程师、产品技术工程师、供应商质量工程师以及其它管理技术人员。
 
课程概览
     本课程作为供应链质量管理系列的一部分,使学员能够使用8D方法来及时解决产品或流程(包括供应商的流程)上出现的问题。
 
课程目标
通过该课程的培训,学员将能够: 
n        掌握8D方法的概念
n        识别和管理流程中出现的问题
n        明确所应采取的行动和行动计划
 
Course Objectives
Upon the completion of this course, participants will be able to:
l        Understand the concepts of 8D
l        Identify and manage problems in the processes
l        Determine the actions to be taken and work out the action plan
 
Course Contents
l Decide whether 8D is appropriate and if an Emergency Response Action (ERA) is needed.
lEstablish the team.
l Define the problem and use is / is not, cause and effect, and graphical tools to understand where to focus.
lDefine, verify, and implement Interim Containment Actions (ICA) to protect the customer.
lUse data and cause and effect tool to drill down to root cause.
lSelect best Permanent Corrective Action (PCA)
lPlan and implement PCA and remove ICA
lIdentify and modify the policies, methods, procedures and systems to prevent recurrence.
lUpdate and publish report and recognize team.
 
Course Length
1 day.